This privacy policy explains how MATA PROPERTY (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit and interact with https://matapropertybali.com (the “Site”). By using the Site, you agree to the practices described in this policy.

Who we are

MATA PROPERTY
Jl. Gn. Tangkuban Perahu, Kerobokan, Bali 80361, Indonesia
Licensed AREBI 2025.000009.A
Website: https://matapropertybali.com
Email: contact@matapropertybali.com
Phone: +62 813 84 35 66 01

We operate this Site to help users find properties in Bali and connect with agents or sellers.

What personal data we collect

We may collect the following types of personal data:

• Contact information – such as your name, phone number, and email address when you submit forms.
• Property preferences – information provided in inquiries or saved listings.
• Technical data – including your IP address, browser type, and pages visited.
• Cookies and similar technologies – used for session management and analytics.

How we use your data

We use your personal data to:

• Respond to your inquiries.
• Match you with relevant property listings or agents.
• Enhance the functionality and user experience of the Site.
• Send promotional communications (only if you have given consent).

Legal basis for processing

We process personal data based on:

• Consent – for optional communications and the use of cookies.
• Contractual necessity – to respond to your inquiries and provide services.
• Legitimate interest – for site security, analytics, and service improvement.

Data sharing

Your personal data may be shared with:

• Our affiliated agents and real estate partners.
• Service providers such as hosting, CRM, and analytics platforms.
• Legal authorities, if required by applicable law.

We do not sell your personal data to third parties.

Cookies and analytics

We use cookies to:

• Remember your preferences and settings.
• Understand how users interact with the Site through tools such as Google Analytics.

You can disable cookies in your browser settings if you prefer.

Data retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw your consent at any time.
• File a complaint with a data protection authority.

Data security

We apply appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, or loss.